Santa and his helpers are always available for questions! You can contact Santa and the Workshop team here or take a look at our FAQ’s below.
1) Are the letters from HandwrittenSantaLetters.com © really sent from the North Pole?
Yes, they have the official North Pole Postmark. Below is a picture of the official 2017 North Pole Postmark that will be on your child’s letter.


2) I'm requesting a letters for several children. Will the letters all be in the same handwriting font?
Yes! There’s only one real Santa Claus. Thus, there’s only one real Santa handwriting style.
3) What is the last day to order a letter in time for Christmas?
Santa accepts orders until December 9th this year. This gives Santa ample time to write and mail your child’s letter in time for pre-Christmas delivery.
4) Do you sell any of my information or my child's information?
Absolutely NOT! Santa absolutely despises spam. Santa respects your privacy and would never distribute your information. You will receive an email next year reminding you that letters from Santa are available again. You will have the option to opt-out of this email if you wish.
5) When will my child receive their letter?
Letters will arrive on or before December 22nd.
6) What is so special about HandwrittenSantaLetters.com?
Many of the other website are trying to sell you everything south of the North Pole. They promise Santa “packages” ,”reindeer” food (repackage and REPRICED dog food), fake snow, etc. Yikes! Santa hand writes letters to the Nice List kids for the joy of spreading Christmas spirit. Less is more, Santa knows the personalized letter is the memory you and your child are wanting. (TIP: Santa can’t compete with Target, you can get a great frame to share and preserve your child’s letter from Santa forever!)
7) Are group rates or group discounts available?
Yes! Santa gives special discounts for schools, churches, and all other types of groups. Please email Santa’s helpers at santashelpers@handwrittensantaletters.com to inquire about these rates.
Thank you so much for visiting Santa’s site! As a reminder, you’ve found the only real HANDWRITTEN letter from Santa site.